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Our Mission: To improve your driving experience. Bottom line, thats it, we want you to happier while your behind the wheel. With many of the interfaces that we carry, you can seemlessly control your iPOD or Satellite Radio from your radio buttons/steering wheel remote controls and easily keep your eyes on the road.
How do you keep your customers happy? I see you have such great feedback?
The key is communication, Integration Solutions communicates with every customer. By communicating with our customers we are able to personally attend to each and every issue they might have. You never know when your going to need to talk to a expert of the car integration world. This is all we do, thats it. No other side buisness, we know the in's and out's of just about every interface we sell. Integration Solutions aim's high, and hope you do too.
Who is Integration Solutions?
We are a group of experts with many years experience with no other goal except keeping you happy. Our main tech, and company Owner Bryan is highly knowledgable and has many contacts through the interface industry. You will be pleaseantly surprised with the response time from e-mails and the knowledge he brings to the table everytime a customer has a question.
How do I contact you?
We can be contacted by calling us directly at 214-306-8031, or 972-242-0956. Try us anytime, someone is probably there. If not, leave a message and you will get a call back asap. Our normal buisness hours are Mon-Fri 9:30AM-5PM (CDT), but please call anytime, we will return your call if we are not there. Also if you are paying by credit card, please call to process the transaction.
What if it does not work? Do you allow for returns?
Yes, everything bought from us comes with a one year warranty. You will only deal with us, no need to ever deal with the manufacturer. Besides just having a one year warranty for exchange, we also have a 30-day money back happy customer promise. This means, that we guarantee you will be happy with your purchase from us, and if you are not you can send it back for a refund. We will refund your Paypal or Credit Card, the same way you paid us. In the event that it is our fault, we will send you a pre-paid UPS label for you to send it back.
Who do I call for Tech Support?
Please call us for any tech support, as we pretty much know these interfaces better than anyone else out there. If you are taking your interface to a professional installation shop and they are having problems please have them call us first before uninstalling the product. It is best to try and take it to a installation store during our buisness hours so we can communicate with the installers, if they need any assistance. We can be contacted by calling us directly at 214-306-8031, or 972-242-0956. Try us anytime, someone is probably there. If not, leave a message and you will get a call back asap. Our normal buisness hours are Mon-Fri 9:30AM-5PM (CDT) & Sat-Sun 11am-6pm (CDT), but please call anytime, we will return your call if we are not there.
How come your the only one that carries this product?
We stay on the cutting edge of the car interface world. Many stores struggle just to keep up with us. Bryan, our lead tech, contacts directly with the some of the actual engineers for the product that other manufacturer's sell. Before dismissing his recommendations, give it a try yourself. I am sure you will be pleasantly surprised.
Are you a real store?
Yes, we are a real store, Yes we are real people, and Yes we will make your buying experience on eBAY a sheer pleasure. We do not operate out of a bedroom, or a dorm room. This is not a side job, this is FULL Time or more. If you have had a bad experience on eBAY in the past, expect a better one when you purchase from us & Thats a PROMISE!
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